LocalGlue Privacy Policy

LOCALGLUE PRIVACY POLICY LocalGlue is owned and operated by Paratus Survival LLC. Contact us about privacy at localglue@outlook.com. INFORMATION AND PURPOSES We process account identifiers, names and email addresses used for signup and sign-in; profile and business information you supply; chosen interests and locations; searches, saved items, follows and preferences; listings, photos and other submitted content; support requests, reports and associated service records. We use this information to operate accounts and business tools, display content, find relevant local discoveries, remember preferences, process requests, provide support, prevent misuse and maintain necessary records. We also process technical information needed to deliver and protect the service. Information you submit for public display, including listings and business contact details, can be seen and copied by visitors. Do not place confidential information in public content. Information you submit in a transaction, inquiry or message is available to its intended recipients and the service staff supporting that feature. PROVIDERS AND DISCLOSURES Cloudflare hosts the application, database and uploaded assets. Supabase provides the native email/password authentication service. Where offered, ChatGPT sign-in uses OpenAI's authentication service. Enabled AI features may send the text or images necessary for the requested feature to OpenAI; avoid including secrets or unrelated sensitive information in prompts. Such features may be unavailable when not configured. Email sent to our published Outlook address is handled through Microsoft's email service. Optional payments and business integrations, where enabled and authorized, exchange the information necessary for the requested transaction or integration with their providers. An integration's presence in source code does not mean it is connected to your account. We do not sell customer information or share it with other companies for their own advertising. We may disclose information to service providers for operation of the service, where required by law, or as necessary to investigate misuse, resolve disputes and protect people and the service. COOKIES, STORAGE AND ACTIVITY Authentication cookies support sign-in and sessions. Browser storage may remember interface choices and referral information. LocalGlue records activity such as searches and campaign visits to provide discovery and understand use of the service. Account controls allow you to manage search memory and pause learning. Blocking browser storage may affect functionality. SOCIAL ACCOUNTS Automated Facebook connection and publishing are not currently available through LocalGlue. Meta developer-tool tests do not connect your business to LocalGlue. Before enabling a social integration, LocalGlue must explain the information requested, its use, connection controls and any changes to these practices. Account authorization does not approve a post. We do not ask for your Facebook password. RETENTION AND REQUESTS We retain information needed to provide active account features and meet applicable legal, financial, security and dispute needs. Ordinary personal-data deletion is reviewed separately from records that must be retained. LocalGlue's implementation targets are 30 days after a verified deletion request for eligible ordinary personal information and 90 days for routine activity records; these targets are not a representation that automated account erasure, general log expiration or backup expiration is already implemented. Records requiring further action or retention will be identified during review. Security and financial records are not subject to a blanket 90-day purge. Requests do not automatically erase records, and deleting a business storefront does not delete unrelated accounts or businesses. DATA DELETION REQUESTS Sign in to LocalGlue and open https://localglue.com/account/privacy. Under My data requests, choose Deletion request. You may also email localglue@outlook.com with the subject LocalGlue data deletion. Identify the account email and, if relevant, the business and information concerned. Never send passwords, access tokens or payment credentials. Paratus Survival LLC reviews the request and may ask for information needed to verify your identity and authority. A request is not automatic erasure. We will explain any further steps and information that must be retained for legal, financial, security or dispute purposes. A business-content deletion is separate from account deletion and cannot remove another person's records. Ask the same email address for the status of a request. Removing an app's access in Facebook is separate from requesting deletion of information held by LocalGlue. LocalGlue cannot erase copies independently held by Facebook, other users or other third parties. OTHER RIGHTS AND CHANGES The account privacy area also accepts access, export and correction requests. You can contact localglue@outlook.com if you cannot sign in. We may verify identity before responding and will handle applicable rights under the law. Safeguards reduce risk but cannot eliminate every security risk. Published policy versions show their publication dates; we will communicate changes as applicable.